Effective date: November 4, 2024
Welcome to Gala Pro!
This Privacy Policy describes how Gala Pro (developed by TUNG HO, the app developer) collects, uses, protects, and shares the information you provide when you use our services. By using our application, you agree to the collection, use, and sharing of your information in accordance with this Privacy Policy. Before using Gala Pro, please be sure to read all contents of this Privacy Policy carefully (hereinafter referred to as "this Policy").
(1) Personal Identity Information: When you register an account, we may collect information such as your name, email address, date of birth, and gender.
(2) Device Information: We collect information about your device, including device model, operating system version, unique device identifier, IP address, mobile network information, and device settings.
(3) Usage Information: We collect information about how you use our app, including the pages you visit, the features you use, the time you spend in the app, and app crash reports.
(4) Third party information: If you choose to log in using a social media account (such as Google), we may receive your public profile information from that platform.
(5) Transaction Information: If you make a transaction on Gala Pro, we will collect your transaction information, including but not limited to product or service information, order number, payment status, payment method, etc.
(6) Cookie information: We will use cookies and similar tracking techniques to track activities on our services and save certain information.
(1) We use your information to provide and improve our services, including but not limited to:
(2) Analyze and research product usage trends to personalize your experience.
(3) Send you important notifications such as software updates, account verification, and security warnings.
(4) Conduct market analysis and research.
(5) Provide, maintain, and improve our services to enhance our application performance and security.
(6) Provide customized content and advertisements based on your preferences.
(7) Communicate with you and respond to your request.
To enable Gala Pro’s full functionality, We require certain device permissions. Below is a detailed breakdown of the permissions we need, the reasons behind them, how we obtain them, and the measures in place to protect your data:
(1) Camera: This permission grants the app access to your device’s camera. It is used to take photos and record videos directly within Gala Pro—for example, to share these media in app posts or use them during video calls with other users.
(2) Microphone: Access to your device’s microphone allows the app to record audio. This is essential for transmitting clear audio during real-time video calls with other users, ensuring smooth communication.
(3) READ_EXTERNAL_STORAGE: This permission permits the app to access and read files from your device’s external storage (including photos, videos, and audio files). It supports uploading existing media from your device to Gala Pro—such as selecting photos from your phone’s gallery to share in chats or app posts.
(4) WRITE_EXTERNAL_STORAGE: With this permission, the app can save files to your device’s external storage. It is used to store two types of content: downloaded media (e.g., photos sent by your contacts via the app) and photos you capture directly within Gala Pro (which will be saved to your device’s gallery for easy access).
We will not sell or rent your personal information unless we obtain your explicit consent. We may share your information in the following situations:
(1) Share with our service provider to complete business functions.
(2) Respond to legal requirements, such as responding to subpoenas, court orders, or government investigations.
(3) If we participate in a merger, acquisition, or asset sale, your information may be transferred as part of it.
(1) Your personal information will be stored only for the duration necessary to fulfill the purposes for which it was collected and processed—including meeting any legal, accounting, or reporting obligations.
(2) To determine how long personal data should be retained, we assess several factors: the quantity, nature, and sensitivity of the information; the potential risk of harm from unauthorized access or disclosure; the specific purposes for processing the data and whether alternative methods could achieve those goals; and any applicable legal requirements.
(3) Personal data is processed at the data controller’s operational facilities and any other locations where entities involved in processing activities are based. We also maintain rolling backups of our Services (including your personal data) in accordance with our internal policies on data retention, disaster recovery, and business continuity.
(4) Blacklists documenting fraudulent activities or security threats are kept indefinitely to protect the security of our Services and your personal data. These lists are shared with third-party service providers to continuously enhance the security of our Services and your information.
(5) In certain situations, we may anonymize your personal data (rendering it no longer traceable to you) for research, statistical, or other purposes. In such cases, this anonymized information may be used indefinitely without further notification to you.
(1) You may choose not to provide us with certain information, but this may affect your use of our services.
(2) You can change or delete your personal information, as well as manage your push notification preferences.
(1) Right to correct. You may submit a verifiable request to rectify inaccuracies in your personal data, taking into account the nature of the personal data and the purposes of the processing of your personal data.
(2) Right to delete. You may submit a verifiable request to close your account and we will delete personal data about you that we have collected.
(3) Right to prohibit sale of your personal data. Please note that we do not sell your personal data.
(4) Right to object profiling and targeted advertising. You may submit a verifiable request to be opted-out from each of the above actions. Please note that these measures may negatively affect your customer experience with our website, app and third party services.
Gala Pro prioritizes the protection of your information and implement all appropriate security measures to safeguard it from loss, misuse, unauthorized access, or disclosure. To uphold the confidentiality of your personal information, we adopt reasonable safeguards—including leveraging secured servers equipped with firewalls to prevent unauthorized intrusion.
That said, it’s important to note that no website or internet transmission can be deemed 100% fully secure. Even with our efforts, we cannot guarantee the complete prevention of unauthorized access, hacking, data loss, or other security breaches. To help you further secure your data, here are practical tips to follow:
(1) Always log out of your account after using Gala Pro—you can never be certain who might gain unintended access to your account if left logged in, even on personal devices.
(2) Never share the password for your Gala Pro account with others—your password is the key to your account, and sharing it puts your personal information at risk.
If you ever suspect that someone has gained unauthorized access to your password or account, please reach out to us right away. Additionally, we cannot guarantee the security of your personal data while it is being transmitted to our platform—any such transmission is at your own risk.
When you make payments on our app, such as purchasing virtual goods, membership services, we collect necessary payment information, including but not limited to:
(1) Bank or credit card information, such as card number, expiration date, and security code.
(2) Third party payment service information: If you use third party payment service, we may need your account ID or relevant authentication information.
(3) Transaction details: including description of purchased goods or services, amount, timestamp, and geographic location (if location permission is enabled).
We use payment information:
·To process your transaction request and complete the payment process.
·Verify your payment method to ensure the security and legality of the transaction.
·Complies with international financial regulatory requirements, including but not limited to anti money laundering (AML) and counter-terrorism financing (CFT) regulations.
·Optimize payment processes and user experience, including providing localized payment options.
We take strict measures to protect your payment information, including:
·Use industry standard encryption techniques, such as SSL/TLS, to protect the security of data during transmission.
·Adhere to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure that the processing, storage, and transmission of payment data comply with the highest security standards.
·Implement access control mechanisms so that only authorized personnel can access payment information.
We only share your payment information with third parties in the following situations:
·Collaborate with payment service providers to process payment requests and refunds.
·Respond to legal requirements, such as court orders or government investigations.
·When it comes to company mergers, reorganizations, or bankruptcy, it may be transferred as part of the assets to a third party.
According to applicable data protection laws, you have the right to:
·Access and correct your payment information.
·Please delete your payment information as long as the law no longer requires us to retain it.
·You agree that we will process your payment information, which will affect future data processing activities.
The platform and our services are not applicable to children. Children are not allowed to use the services of the platform for any purpose. lf you, as a quardian find that a child under your guardianship has used our platform, please contact us immediately to delete it.
Users must be 18 or older to use the app and our service. Falsifying age to access the platform is prohibited and will result in account suspension or removal.
We reserve the right to modify this privacy policy at any time, but any significant changes will be notified to you in advance.
If you have any questions about this privacy policy, please feel free to contact us:
(1) Official customer service email: lee.tuho.luck@gmail.com
(2) Official website: https://yk.doyakim.com
